Resolution Systems Institute
A healthy, just society requires a justice system that is accessible to all. Resolution Systems Institute designs, operates and evaluates alternative dispute resolution systems that promote access to justice by providing cost-effective, timely and fair conflict resolution.

Strengthening Systems
RSI designs dispute resolution systems for courts, evaluates court ADR programs and implements constructive improvements.
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Changing Lives
RSI puts our expertise to work for individuals and families with limited access to the justice system. Those who use our programs are highly satisfied and appreciate that their voices are heard.
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Sharing Expertise
RSI offers the best collection of information about court alternative dispute resolution systems available anywhere – right on this website.
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Tap into RSI’s Unrivaled Expertise in Court ADR Research and Evaluation
We’ll Customize a Plan to Meet Your Needs
RSI is the go-to evaluator for court ADR programs, with decades of experience assessing mediation and ODR programs throughout the United States. RSI understands that every court ADR setting is different, and resources for evaluation are limited. That’s why our approach to evaluation services is collaborative and customized to fit each court’s needs. Our efforts have ranged from large, multi-year evaluations of all aspects of a program to targeted analyses of particular program processes or outcomes, to basic survey administration.
Want to learn more? You can start by reading about our Research and Evaluation services. Or simply reach out to RSI Director of Research Jennifer Shack directly by email. We’d love to answer your questions or talk through a potential collaboration with you.
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