Resolution Systems Institute
A healthy, just society requires a justice system that is accessible to all. Resolution Systems Institute conducts research, provides mediation services, and evaluates alternative dispute resolution systems to promote access to justice through cost-effective, timely and fair conflict resolution.
Strengthening Systems
RSI designs dispute resolution systems for courts, evaluates court ADR programs and implements constructive improvements.
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Changing Lives
RSI puts our expertise to work for individuals and families with limited access to the justice system. Those who use our programs are highly satisfied and appreciate that their voices are heard.
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Sharing Expertise
RSI offers the best collection of information about court alternative dispute resolution systems available anywhere – right on this website.
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Attend our Free Court Communications Webinars!
RSI is excited to invite you to our upcoming webinar and workshop series, starting with two FREE webinars that provide practical, actionable tips on making court communications materials that people understand, trust and use! Join our Research Team for these interactive presentations, reviews of “good” and “bad” examples, and the chance to test your knowledge about effective communication strategies. Webinar participation is free; registration is required.
From Confusion to Clarity:
Court Communications that Work
An RSI Webinar and Workshop Series
Webinar 1: Enhancing Understanding While Reducing Stress
Wednesday, October 15, Noon-1 p.m. CT
Webinar 1 has concluded
Webinar 2: Creating Trust and Addressing the Tech Gap
Wednesday, November 12, Noon-1 p.m. CT
Register for Webinar 2
Note: Each webinar will focus on different barriers and solutions, so we recommend attending both!
Background:
Using a new process for the first time can be confusing, especially for self-represented litigants in today’s courts. Although courts have improved their communications to SRLs, our research suggests much more can be done to help SRLs navigate unfamiliar processes. Since RSI began the ODR Party Engagement (OPEN) Project over two years ago, we have learned a lot about the barriers that can prevent self-represented litigants from participating in ADR and ODR programs. We have also learned how to eliminate many of those barriers through more effective communication.
Now, we want to help courts and ADR/ODR programs across the U.S. tailor their communications to better connect with people who could benefit from their services. Because if you’ve got a great program, we want people to have the chance to use it!
Tip: The webinars will be recorded and shared with all registrants. Those who attend them live will receive a discount on RSI's related workshops coming next year!
P.S. Want to get a taste of the kind of things you'll learn? If you haven’t taken yet, take our four-question multiple-choice mini-quiz on court communications.
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